We created AllComm Auto to make car dealership communication and call monitoring easy, integrated, and cost-effective. Our company exists solely to make client communication easier and more reliable for auto dealerships.
We understand that good communication and lead tracking is at the foundation of what is most important to all auto dealerships: car sales. We saw that the phone and call tracking systems dealerships were using didn’t function well together. We also saw a way to fix the problem.
We partnered with leaders in communication and tracking to bring dealerships the best all-in-one system that’s easy to implement, use, and maintain. One call, one solution.
The Problem We Saw
We saw that dealerships were using separate vendors for their call tracking services and their phone systems. They may also have a separate cell phone provider, a wireless internet provider, and then an in-house IT person to oversee everything.
The phone services were most often outdated (and expensive) land-lines. Or maybe they’d been updated to on-premise PBX systems, which leave dealers with the burden of storing and maintaining the expensive equipment that keeps the system running.
In both cases, you, the dealer, are locked in to using the on-premise system, or tapping into the WiFi system at that location. This has become a particularly limiting or troublesome issue with the huge increase in remote working and sales due to the pandemic.
Then there’s the call tracking, which is essentially an expensive secondary phone system that overlaps your existing on-site PBX, which fields your dealership calls. The service is critical in determining what marketing sources are pulling in customers but limited in its capabilities and costly to run.
Furthermore, on average, only 30% of inbound calls are tracked. This holds especially true for work done over mobile phones. And given the times, that’s where a lot of business is and increasingly will be getting done.
Those lost leads are a costly inefficiency; those are potential car sales completely lost.
So that’s what we saw: patched-together, overlapping, expensive systems that weren’t getting the job done well. These systems also aren’t able to change and grow with how you’re doing business today or how you’ll be doing business in the future.
To top it off, these independent systems require you to manage numerous vendors, various types of services, differing contract cycles, and very likely pay an IT person to oversee it all.
The AllComm Solution
We took the problems we saw, formed partnerships with those who could solve them, and streamlined it all into a single solution. With our partners, we engineered a system that integrates call tracking into a hassle-free, reliable, and secure cloud-based phone system.
Now you can track and report 100% of your leads and client interactions. Nothing is lost. Not one call, text message, or IM. This ability to track every from start to finish is what really has a positive impact on your ROI; we see it again and again.
It doesn’t matter if the interaction happens on a cell phone, touch pad, desktop, or laptop. It doesn’t matter if the communication happens in the office, on the lot, or in your salesperson’s home office. With AllComm, you can capture it all.
You also own your phone numbers, so salespeople can’t take leads with them if they leave. And everything syncs to your CRM.
Further, we recognize that not all dealerships need a complete system replacement or overhaul. While most of our clients find that the all-in-one solution is the best fit, we do offer other system and solution options.
At our core, we are in the telecom business and we are experts in the telecom field. We have years of experience and strong relationships with hundreds of providers. This gives us the ability to offer a wide selection of solutions. We take pride in knowing our products well and being able to recommend the best options for you.
One Vendor, One Call, A Lot of Savings
At AllComm, we manage everything from securing your phone and internet provider, to making sure your entire system runs smoothly, start to finish. Whereas before you had multiple vendors to manage, now you only need one.
And we save you money. Our well-established telecom provider relationships give us the ability to negotiate lower rates, which we pass along to you.
On average, dealers save 50% on telecom services with AllComm. This is due to eliminating the need for multiple vendors with overlapping services and because we get better rates than you can get on your own.
So to recap: our cloud-based system and services work better; they can change with your business’s changing needs; and we are only one call away when you need anything. We’ve got you covered.
Exceptional Service
AllComm exists with a single aim: to make sure car dealerships have the best communication and phone tracking systems.
We listen to our clients, evaluate their needs, and work with them to identify and select the best options for their business. That may be the all-in-one solution or individual services. We’ll walk you through the process, clearly and efficiently.
Not only do we prioritize expert service, we also want to make sure your experience with us is enjoyable. We call it “white glove service,” and it’s a top priority. When you call with a question or problem, you’ll get fast, thorough answers and solutions, with a friendly, helpful, knowledgeable representative.
Better Communication Is Better Sales
Your business is selling cars, and the only way to do that is by communicating with your buyers. When you have a system that works, it supports those efforts, so you can focus on the work of selling.
We provide ways to dramatically improve dealer communication systems, and we engineered the first all-in-one cloud-based phone and call tracking system for auto dealerships.
